Shipping policy
WE SHIP WORLDWIDE! :)
The below delivery times are from date of dispatch and are estimated only. We will aim to dispatch your order within 2 days of receipt. International shipping times may vary.
UK SHIPPING
Standard UK Shipping - Royal Mail Tracked 48 (2-4 days) - £4.00
Express UK Shipping - Royal Mail Tracked 24 (1-2 days)- £5.00
WE OFFER FREE SHIPPING ON ORDERS OVER £50
JERSEY SHIPPING
Standard UK Shipping - Royal Mail Tracked 48 (2-4 days) - £4.00
Express UK Shipping - Royal Mail Tracked 24 (1-2 days)- £5.00
PLEASE NOTE SHIPPING TO JERSEY MAY INCUR CUSTOMS FEES PAYABLE ON DELIVERY.
EUROPE & NI
Unfortunately due to the new GPSR legislation introduced in December 2024, we are unable to ship to Europe and Northern Ireland at this time. We hope to find a solution in the near future.
USA SHIPPING - TEMPORARILY SUSPENDED DUE TO THE ONGOING TARIFF SITUATION. WE HOPE THIS WILL BE RESOLVED IN SHORTLY.
Royal Mail International Tracked - 7-10 working days - £12
CANADA SHIPPING - MAY INCUR CUSTOMS FEES
Royal Mail International Tracked - 7-14 working days - £14
AUSTRALIA SHIPPING - MAY INCUR CUSTOMS FEES
Royal Mail International Tracked - 7-14 working days - £15
CUSTOMS & DUTIES
We ship worldwide from our office in the UK.
Please note that international customs & duty fees are not included in our shipping rates. Please check the local customs fees in your country before placing your order. It is the customers responsibility to pay for any additional customs & duty fees incurred on your order at delivery.
If your order is returned to us due to refusal of the package or unpaid customs fees, delivery costs and any customs charges incurred to us will be deducted from your refund once goods are received back in a satisfactory condition.
DELIVERY
Apollo Swim Limited is not responsible for any delayed, lost or missing parcel once the parcel is with our chosen courier. If you are having issues with your delivery, please contact Royal Mail directly with your tracking number, before contacting us. We will try to assist you to resolve any delivery issues to the best of our ability.